TRAINING

Training is such an important part of giving employees the tools they require to perform their roles but also creating a motivated and inspired workforce.

Management and front-line staff training including but not limited to;

Note: KTK Consulting is able to tailor training to the specific needs of the organisation.


Communication Training

‘What to say and how to say it well.’

Length
5 hours – Flexible Delivery
Participants
Up to 10 Participants
Cost
$500

Training Outline
Have you ever been in a situation where you said the wrong thing and a short time later revise the incident and realise what should have been said?

Through KTK’s experiences, in many dynamic workplaces, poor communication is the cause of the majority of disputes in the workplace.

The KTK Communication Training works with individuals or teams to assist them in learning how to communicate effectively with each other in order to maximise everyone’s potential and eliminate unnecessary disputes in the workplace.

The KTK Communication Workshop focuses on practical ways that individuals and teams can implement strategies in the workplace.

As a workshop environment the training discusses communication in a philosophical sense, and incorporates real discussions on how to implement strategies in the workplace.

The training covers but is not limited to the following;

  • Communication – The Basics.
  • Communication Styles.
  • Communication Strengths & Weaknesses.
  • Changing your Style.
  • Active Listening.
  • What to say and how to say it well.
  • Implementation Strategies.

Leadership & Management Training

‘Acomplish a culture that is inspired, driven and innovative, giving you the time to do what you do best.’

‘A workplace that just works.’

Length
5 hours – Flexible Delivery
Participants
Up to 10 Participants
Cost
$500

Training Outline

Ever wished for a workplace that ‘just works’ and has a culture that is inspired, driven and innovative to give you the time to concentrate on doing what you do best?

The KTK Leadership & Management Training works with individual organisations to create a leadership team that inspires and motivates their employees, creating an efficient and successful business.

The training is run as a workshop and is individualised for each organisation where necessary at no extra cost.

As a workshop environment the training discusses leadership and management in a philosophical sense, and incorporates real discussions on how to implement strategies in the workplace.

The training covers but is not limited to the following;

  • The Organisation.
  • Leadership & Management.
  • Qualities that make a good leader.
  • Leadership & Communication.
  • Establishing yourself as a leader.
  • The Leadership TEAM.
  • Strategies for moving forward.

Performance Management Training

‘Know what to say and how to say it, to get the best results.’

Cost

Cost of implementing this framework is dependent on the needs of the organisation. Please contact KTK Consulting for a quote and a more detailed outline of the Performance Development Process.

Training Outline

Ever wished that you knew exactly what to say to employees that are not performing in their role to enable the best results?

The KTK Performance Management Training, works with individual organisations to discuss the best course of action in different performance situations that will put the employer in a ‘least risk’ position if the employee takes adverse action against them.

The training is run as a workshop and is individualised for each organisation where necessary at no extra cost.

As a workshop environment the training discusses performance management in a philosophical sense, and it incorporates real discussions on how to implement strategies in the workplace.

The training covers but is not limited to the following;

  • Action ‘issues’ before they become ‘problems’
  • Initial Performance Talks
  • Performance Meetings
  • Formal Performance Management
  • Documentation
  • Ensuring that the organisation has done all it can to improve the employee’s performance
  • Termination
  • What role do Awards, Employment Agreements and Industrial Relations legislation play in performance managing employees

Performance Development Training

‘Know what to say and how to say it, to get the best results.’

Cost

Cost of implementing this framework is dependent on the needs of the organisation. Please contact KTK Consulting for a quote and a more detailed outline of the Performance Development Process.

Training Outline

The KTK Performance Development Process is a framework that organisations can adapt to their individual requirements.

The framework consists of the following;

  • Organisation Chart
  • Job Descriptions
  • Performance Agreement – Key Performance Indicators (KPI’s)
  • Performance Appraisal

The benefit of adopting this framework is that it enables employers and employees to set clear expectations of what is required to perform in each role whilst also setting clear boundaries.


Team Building Training

‘Building a high performance team.’

Length
5 hours – Flexible Delivery
Participants
Up to 10 Participants
Cost
$500

Training Outline

A well performing team is essential to the success of the organisation.

Each role in the organisation is as important as the other as all roles are essential to the effective running of the organisation. The KTK Team Building Workshop assists the organisation to ensure that each role works cohesively to achieve the best results.

The KTK Team Building Workshop focuses on practical ways that individuals and teams can implement strategies in the workplace.

As a workshop environment the training discusses communication in a philosophical sense, and it incorporates real discussions on how to implement strategies in the workplace.

The training covers but is not limited to the following;

  • Importance of a well-functioning team.
  • Team roles and responsibilities – expectation & boundaries.
  • Communication Strengths & Weaknesses.
  • Changing your Style.
  • Expectation of appropriate team behaviour.
  • Conflict resolution.
  • Team building & cohesion.
  • Implementation Strategies.